Known Issues and their Solutions
Troubleshooting (common errors) Transaction Type Description Resolution Configuration Screen · MYOB Test Connection fails with message...
Tue, 13 Jul, 2021 at 1:59 PM
While installing/running the Integration software: set it to run as Administrator In order to mark the application to always run as an Admin-> 1...
Tue, 11 Apr, 2017 at 3:47 PM
The warning message you are getting is a result of a validation done by MYOB. You probably have inventory tracking enabled for your items, and when you are...
Tue, 13 Jul, 2021 at 2:05 PM
The following is a link to the GL Tester, a tool that lets you test Connectwise's Accounting API. https://connectwise-sandbox.mindtouch.us/ConnectW...
Fri, 22 Dec, 2017 at 9:58 AM
Question: We have exported our products to MYOB, the integration tool is now blank and I cannot see anything in MYOB Classic. Answer: 1. Open Myob a...
Tue, 9 Oct, 2018 at 3:24 PM
The MYOB ODBC driver requires Read and Write access to specific folders in order to function properly. This applies to MYOB AccountRight Classic but does...
Thu, 11 Oct, 2018 at 11:37 AM
MYOB ODBC connection is busy If MYOB is busy or the MYOB ODBC connection is currently being used exclusively by another application you will see the follow...
Thu, 11 Oct, 2018 at 11:38 AM
When a new user is set up they are required to enter in their username and password, If this is set up incorrectly we get the following. This ...
Mon, 15 Oct, 2018 at 12:07 PM
ERROR: System.Exception: Member not found in ConnectWise database. ANSWER: This usually indicated that you have the incorrect username or it has no...
Tue, 30 Oct, 2018 at 4:03 PM
ERROR System.Exception: Invalid member password ANSWER: You have entered the incorrect password for you ConnectWise user.
Tue, 30 Oct, 2018 at 4:05 PM