MYOB ODBC connection is busy

If MYOB is busy or the MYOB ODBC connection is currently being used exclusively by another application you will see the following error message in your MYOB process log:

“Error: MYOB ODBC - Unable to launch MYOB - Database specified in the connection string is already opened exclusively by another application”

Ensure that no users or other applications are logged onto MYOB. To check this, go to the MYOB Application > Click File> Active Workstations.

Once your MYOB file is free, run the export orders process again. If problem continues you need to restart your PC or server to clear the MYOB lock files of have your server administrator remove these lock files from you MYOB program directory. Lock files are generated by MYOB and can prevent users or 3rd party applications launching MYOB.