Innovent Support

ERROR: ERRTD001: Invoice Number '....' exceeds the maximum character limit of 8 for an MYOB Invoice Number SOLUTION:

ERROR: ERRTD003: Item Number is not entered. SOLUTION: Log into ConnectWise and enter Item Number. Check out this guide  http://support.innoventso...

ERROR: ERRTD004: Item Number must not contain more than 30 characters. SOLUTION: Please fix this in the Products module in Connectwise.

ERROR: ERR005: Item Number '.....' does not exist in MYOB. SOLUTION: Log into  Myob and enter correct Item number

ERROR: ERRTD011: Description is not entered SOLUTION: Description is empty or invalid,  please log back into Connectwise and enter a description.

ERROR: ERRTD009: Income Acc No. is not entered.  SOLUTION: Please check your GL account mappings in ConnectWise. Also look at  http://support.innoven...

ERROR: ERRTD010: Invoice Date is not valid. SOLUTION: Invalid invoice date entered,   please log back into ConnectWise and enter correct date.

ERROR: ERRCUST001: Company Name is not entered SOLUTION: Connect back into ConnectWise and enter correct company details.

ERROR: ERRCUST002: Company Acc No. is not entered. SOLUTION: Enter a valid Account for this company in the Company Finance module in CW which should mat...

ERROR: ERRCUST003: Customer '....' already exist in MYOB as Supplier. SOLUTION: Customer data already exists as a Supplier in MYOB.