Known Issues and their Solutions

ERREXPT001 : Member is not entered.
ERROR: ERREXPT001: Member is not entered. SOLUTION: Member details not entered,  please log back into ConnectWise to fix.
Fri, 8 Aug, 2025 at 4:43 PM
ERREXPT002 : Vendor Acc No. is not entered. Enter a valid Vendor Nbr for this employee in the Members module in CW which should match the Supplier Card ID in MYOB.
ERROR: ERREXPT002: Vendor Acc No. is not entered. SOLUTION: Enter a valid Vendor number for this employee in the Members module in CW which should match th...
Fri, 8 Aug, 2025 at 4:43 PM
ERREXPT003 : Vendor Acc No. must not contain more than 15 characters.
ERROR: ERREXPT003: Vendor Acc No. must not contain more than 15 characters. SOLUTION: Please fix the Vendor Nbr field for this employee in the Members mod...
Fri, 8 Aug, 2025 at 4:44 PM
ERREXPT004 : Member '.....' already exists in MYOB as Customer.
ERROR: ERREXPT004: Member '....' already exists in MYOB as Customer. SOLUTIONS: Member has already been set up in MYOB as a Customer
Fri, 8 Aug, 2025 at 4:44 PM
ERREXPT005 : Member '....' already exists in MYOB as Employee.
ERROR: ERREXPT005: Member '.....' already exists in MYOB as Employee. SOLUTION: Member already exists as a Employee in MYOB,   you will need to...
Fri, 8 Aug, 2025 at 4:44 PM
ERREXPT006 : Member '....' does not exist in MYOB as a Supplier.
ERROR: ERREXPT006: Member '.....' does not exist in MYOB as a Supplier. SOLUTION: You must set up supplier in MYOB
Fri, 8 Aug, 2025 at 4:44 PM
ERREXPT007 : Document Number is not entered.
ERROR: ERREXPT007: Document Number is not entered. SOLUTION: Connect back into ConnectWise and enter Document number.
Fri, 8 Aug, 2025 at 4:45 PM
ERREXPTD002 : GL Acc No. is not entered. Please check your GL account mappings in ConnectWise.
ERROR: ERREXPTD002: GL Acc No. is not entered. SOLUTION: Please check your GL account mappings in ConnectWise.
Fri, 8 Aug, 2025 at 4:45 PM
ERREXPTD003 : Acc No '....' does not exist in MYOB.
ERROR: ERREXPTD003: Acc No '....' does not exist in MYOB. SOLUTION: Account needs to be set up in MYOB before export.
Fri, 8 Aug, 2025 at 4:45 PM
ERREXPVEN001 : Member Name is not entered.
ERROR: ERREXPVEN001: Member Name is not entered. SOLUTION: Member name has not been entered,  go back into ConnectWise and enter member details.
Fri, 8 Aug, 2025 at 4:45 PM