Known Issues and their Solutions

The request was aborted: Could not create SSL/TLS secure channel
If you continue to get error messages like this: "The request was aborted: Could not create SSL/TLS secure channel" then first thing you can try i...
Fri, 7 Dec, 2018 at 2:26 PM
ERRINVTD004 : Item Number must not contain more than 30 characters.
ERROR: ERRINVTD004: Item Number must not contain more than 30 characters.  SOLUTION: Please fix this in the Products module in Connectwise.
Fri, 8 Aug, 2025 at 4:32 PM
ERRINVTD003 : Item Number is not entered.
ERROR: ERRINVTD003: Item Number is not entered. SOLUTION: Enter correct Item number into Connectwise and re-run import.
Fri, 8 Aug, 2025 at 4:47 PM
ERRINVTD002 : Job Number '.....' does not exist in MYOB.
ERROR: ERRTD002,ERREXPTD001, ERRINVTD002 Job Number '....' does not exist in MYOB. SOLUTION: Create a Job in MYOB.
Fri, 8 Aug, 2025 at 4:33 PM
ERRINVTD001 : Purchase Number '....' exceeds the maximum character limit of 8 for an MYOB Purchase Number.
ERROR: ERRINVTD001 or ERRINVT008 : Purchase Number '....' exceeds the maximum character limit of 8 for an MYOB Purchase Number. SOLUTION: ...
Fri, 8 Aug, 2025 at 4:33 PM
ERRINVT009 : Document Date is not valid.
ERROR: ERRINVT009: Document Date is not valid. SOLUTION: Check the date is within a valid period
Fri, 8 Aug, 2025 at 4:33 PM
ERRINVT007 : Document Number is not entered.
ERROR: ERRINVT007: Document Number is not entered. SOLUTION: All Documents require Document number,  please go back into Connectwise and remedy.
Fri, 8 Aug, 2025 at 4:33 PM
ERRINVT006 : Supplier '....' does not exist in MYOB.
ERROR: ERRINVT006: Supplier '....' does not exist in MYOB. SOLUTION: Supplier has not been set up in MYOB,  you must go into MYOB and set it up.
Fri, 8 Aug, 2025 at 4:34 PM
ERRINVT005 : Supplier '....' already exists in MYOB as Employee.
ERROR: ERRINVT005: :Supplier '....' already exists in MYOB as Employee. SOLUTION: Supplier details already exist in MYOB as a Employee,  got b...
Fri, 8 Aug, 2025 at 4:34 PM
ERRINVT004 : Supplier '....' already exists in MYOB as Customer.
ERROR: ERRINVT004: Supplier '....' already exists in MYOB as Customer. SOLUTION: Supplier details already exist in MYOB as a Customer,  got back...
Fri, 8 Aug, 2025 at 4:34 PM