The MYOB ODBC driver requires Read and Write access to specific folders in order to function properly. This applies to MYOB AccountRight Classic but does not apply to MYOB AccountRight Live.

This is typically a problem when running third-party software from a Terminal Server environment. In those environment, IT Administrators typically lock things down to ensure nothing breaks. As a first step, we recommend you get your IT Administrator to verify your permissions and grant you Full Control to the following locations.

  • The folder containing your MYOB data file;
  • The folder containing the MYOB ODBC driver (e.g. c:\MYOBODBCAU10\);
  • The folder containing the MYOB application (e.g. C:\Premier19\);
  • The file ntdll.dll used for the SendMessage API (e.g. C:\Winnt\System32\ntdll.dll);

Make sure that you have the MYOB company file in multi user mode

a. Run MYOB already installed on your desktop.  Click "Open" & locate the Map Drive to retrieve the MYOB Company Datafile in Shared Folder.  In MYOB, enter User ID & Password, then select "Multi-User Access" and "TCP/IP" as Protocol  

b. User ID & Password is assigned by Administrator (Go to Setup > Preferences > Security > User ID)

c. Please note that if host PC is shutted down, other users are unable to access Shared Folder