FAQ

Is it possible to reverse an exported batch of transactions from Connectwise to MYOB
In order to get Invoices back into Innovent Integration S/W- 1. In ConnectWise, under Finance -> Accounting Interface -> Open Batches 2. Selec...
Fri, 28 Apr, 2017 at 2:57 PM
How can I mark transactions as exported in Connectwise to avoid posting them to MYOB
In order to mark Invoices as Exported in Connectwise-> 1. under Finance -> Accounting Interface -> Unposted Invoices 2. Select the invoices th...
Fri, 10 Mar, 2017 at 4:37 PM
How can I resolve "Connection Failed: NotFound" error? (AccountRight 2016.2 and earlier)
Our application can only connect to AccountRight if the “MYOB Add-On Connector” is running on your computer. For AccountRight versions 2016.2 and earlier, m...
Thu, 23 Mar, 2017 at 2:34 PM
How can I resolve "Connection Failed: NotFound" error? (AccountRight 2016.3)
The AccountRight API is the service that needs to be running in order to connect from an external application.  To verify that the service is running, o...
Fri, 10 Mar, 2017 at 5:12 PM
Why am I getting error - No XML content returned?
This error can sometimes occur due to an extensive list of transactions ready to export. As you cannot access these transactions from the integratio...
Fri, 7 Apr, 2017 at 10:22 AM