FAQ

Is it possible to reverse an exported batch of transactions from Connectwise to MYOB
In order to get Invoices back into Innovent Integration S/W- 1. In ConnectWise, under Finance -> Accounting Interface -> Open Batches 2. Selec...
Fri, 28 Apr, 2017 at 2:57 PM
How can I mark transactions as exported in Connectwise to avoid posting them to MYOB
In order to mark Invoices as Exported in Connectwise-> 1. under Finance -> Accounting Interface -> Unposted Invoices 2. Select the invoices th...
Fri, 10 Mar, 2017 at 4:37 PM
How can I resolve "Connection Failed: NotFound" error? (AccountRight 2016.2 and earlier)
This article applies to MYOB AccountRight version 2016.2 or earlier. If your version of MYOB is 2016.3 or later, please refer to this other article instead....
Mon, 23 Apr, 2018 at 1:34 PM
How can I resolve "Connection Failed: NotFound" error? (AccountRight 2016.3 and later)
The AccountRight API is the service that needs to be running in order to connect from an external application.  To verify that the service is running, o...
Mon, 23 Apr, 2018 at 1:39 PM
Why am I getting error - No XML content returned?
This error can sometimes occur due to an extensive list of transactions ready to export. As you cannot access these transactions from the integratio...
Fri, 7 Apr, 2017 at 10:22 AM
Configuration Troubleshooting Guide
The Integration configuration screen could throw an exception when- Config file is copied from another user/machine to run the application on a different ...
Thu, 8 Mar, 2018 at 9:50 AM