Innovent Support

If you continue to get error messages like this: "The request was aborted: Could not create SSL/TLS secure channel" then first thing you can try i...

ERROR: ERRINVTD004: Item Number must not contain more than 30 characters.  SOLUTION: Please fix this in the Products module in Connectwise.

ERROR: ERRINVTD003: Item Number is not entered. SOLUTION: Enter correct Item number into Connectwise and re-run import.

ERROR: ERRTD002,ERREXPTD001, ERRINVTD002 Job Number '....' does not exist in MYOB. SOLUTION: Create a Job in MYOB.

ERROR: ERRINVTD001 or ERRINVT008 : Purchase Number '....' exceeds the maximum character limit of 8 for an MYOB Purchase Number. SOLUTION: ...

ERROR: ERRINVT009: Document Date is not valid. SOLUTION: Check the date is within a valid period

ERROR: ERRINVT007: Document Number is not entered. SOLUTION: All Documents require Document number,  please go back into Connectwise and remedy.

ERROR: ERRINVT006: Supplier '....' does not exist in MYOB. SOLUTION: Supplier has not been set up in MYOB,  you must go into MYOB and set it up.

ERROR: ERRINVT005: :Supplier '....' already exists in MYOB as Employee. SOLUTION: Supplier details already exist in MYOB as a Employee,  got b...

ERROR: ERRINVT004: Supplier '....' already exists in MYOB as Customer. SOLUTION: Supplier details already exist in MYOB as a Customer,  got back...