Known Issues and their Solutions

System.Exception: Invalid member password
ERROR System.Exception: Invalid member password ANSWER: You have entered the incorrect password for you ConnectWise user.
Tue, 30 Oct, 2018 at 4:05 PM
The remote name could not be resolved
ERROR: Error Message: The remote name could not be resolved: '<your url>" ANSWER: Check you have entered the correct ConnectWise URL. ...
Tue, 30 Oct, 2018 at 4:13 PM
The remote server returned an error: (400) Bad Request.
ERROR: The remote server returned an error: (400) Bad Request. ANSWER: Very generic error.  If it happens while testing connection to ConnectWise chec...
Tue, 30 Oct, 2018 at 4:21 PM
The remote server returned an error: (401) Unauthorized.
Error: Unable to execute ConnectWise method GetUnpostedInvoices. Error Type: System.Net.WebException. Error Message: The remote server returned an error: (...
Tue, 30 Oct, 2018 at 4:43 PM
Could not create SSL/TLS secure channel
Q: Unable to execute ConnectWise method GetUnpostedInvoices. Error Type: System.Net.WebException. Error Message: The request was aborted: Could not create ...
Mon, 12 Nov, 2018 at 10:06 AM
The remote server returned an error: (403) Forbidden
Q: System.Net.WebException: The remote server returned an error: (403) Forbidden.   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)...
Wed, 14 Nov, 2018 at 1:38 PM
ERRTD006: Acc No '<account>' does not exist in MYOB.
ERROR: ERRTD006: Acc No '<account>' does not exist in MYOB. ANSWER: For correct mapping to occur you must set up the account in MYOB
Fri, 23 Nov, 2018 at 12:13 PM
ERRTD008 :Description on the invoice detail exceeds 255 characters
ERROR:ERRTD008 :Description on the invoice detail exceeds 255 characters ANSWER: Description on the invoice detail exceeds 255 characters and will be r...
Fri, 23 Nov, 2018 at 12:24 PM
ERRMYOB002: The remote server returned an error: (403) Forbidden
ERROR ERRMYOB002: Retrieving Employee validation MYOB data has failed. System.Net.WebException: The remote server returned an error: (403) Forbidden AN...
Fri, 23 Nov, 2018 at 12:35 PM
ERRINVTD008 :Cost Acc No. Is not entered. Please check your GL Mapping in ConnectWise
ERRINVTD008 :Cost Acc No. Is not entered.  Please check your GL Mapping in connectwise ANSWER: In these cases it usually is the following 1. In the GL a...
Wed, 5 Dec, 2018 at 1:30 PM