FAQ

I'm getting an eror saving the new 2.5 Connectwise api changes
You can refer to this article http://support.innoventsoftware.com.au/a/solutions/articles/237336-how-to-generate-connectwise-api-keys
Tue, 8 Jan, 2019 at 9:57 AM
how to re-synced a exported batch
Need to make changes to an invoice you have already synced or re-export? In your Accounting Package Ensure sure there is no payment applied to that inv...
Wed, 13 Nov, 2019 at 12:27 PM
Item Not Sold
"Item Not Sold" means that a product in that invoice is not marked to be sold in MYOB. You can find it in the Item list in MYOB and then tick the ...
Fri, 6 Mar, 2020 at 1:00 PM
2FA or MFA in Connectwise & Impact on Innovent Integration
If you enable MFA or 2FA in Connectwise you simply need to ensure that you are running Innovent Integration App as local Admin. If not the App will hang or ...
Tue, 21 Sep, 2021 at 4:21 PM