Known Issues and their Solutions

ERREXPVEN003: Member '.....' does not exist in MYOB as a Supplier.
ERROR: ERREXPVEN003: Member '.....' does not exist in MYOB as a Supplier. SOLUTION: You must set up the Supplier in MYOB
Mon, 31 Dec, 2018 at 8:45 AM
Part purchase order not being feed through to MYOB
What we need to do is first see if that purchase order was ever included in any batch. To do that open the purchase order in Connectwise, open the Products t...
Tue, 19 Feb, 2019 at 10:21 AM
Purchase order not exporting.
For a purchase order to export from Connectwise the following criteria needs to be met. 1. Needs to be Closed 2. quantities need to have been received 3....
Mon, 25 Feb, 2019 at 10:03 AM
Connectwise Error - Duplicate Key in object
Errror being returned by Connectwise API Error message: System.Data.SqlClient.SqlException (0x80131904): Violation of PRIMARY KEY constraint 'P...
Wed, 3 Apr, 2019 at 9:39 AM
Integration Tool freezing during export (MYOB ODBC)
Firstly Make sure you run the Integration Tool as ADMINISTRATOR Kill all MYOB connections and In Memory processes. The MYOB ODBC driver requires Rea...
Fri, 26 Apr, 2019 at 9:01 AM
Part Payments
Q. Can you please advise when a part payment is made on an invoice,  why only the first payment integrates back to Connectwise. Any other payments do not...
Mon, 24 Jun, 2019 at 5:33 PM
GST is removed even though Product has tax ticked when import in MYOB
Q.When connectwise create the ticket it includes GST but when imported into MYOB it removes GST.   A.  Confirm if Sales Tax setting is ticked for this p...
Mon, 24 Jun, 2019 at 6:32 PM
Where is the integration Configuration file
Q. Where is the integration config file A. the config file is created under the user roaming,  but you can just copy this to each user so you do not ne...
Tue, 2 Jul, 2019 at 4:27 PM
"Invoice Number: 'X' account number not found in the list of postable accounts."
  The import error is generally caused by one or more of the following reasons: An account in the transaction is not appearing in the list of accounts i...
Thu, 4 Jul, 2019 at 3:23 PM
[MYOB ODBC]Transaction rollback - Statement completion unknown - Cannot build arguement
Q:When exporting inventory I get the following error: [MYOB ODBC]Transaction rollback - Statement completion unknown - Cannot build argument A: Gener...
Thu, 15 Aug, 2019 at 10:48 AM