Please make sure you also follow the instructions for the Settings in your BigCommerce Shopping Site and Settings in you Integration Software.
Your MYOB Accounting Package and your MYOB file
For the Integration software to work properly in a workstation you will need to have MYOB Accounting Package installed there. For the currently supported versions of MYOB please refer to the Supported MYOB Versions list.
Your company file will not need to reside necessarily in the same computer where the Integration software is installed. It can be in any shared location in your network as long as you have read and write access to it.
User account for the integration
You will need to supply the Integration software with credentials of one MYOB user. It is highly recommended that you create an MYOB user exclusively for the Integration instead of using an existing account to avoid any locking issue for having the same user logged into the MYOB file from two locations at the same time.
Guest Customer
BigCommerce supports orders to guest customers, that is, customers not actually registered in the database. As a customer is mandatory for all sales in MYOB you will need to create one Customer Card in MYOB for this scenario. Assign a proper name to it (e.g. Guest Customer) and a Card ID (e.g. GUEST). All sales to guest customers will be linked to this Customer Card when exported to MYOB. The Settings in your Integration Software help document further explains how to instruct the Integration process to use this card when it finds such orders.
Order Handling Item
Handling costs will be exported as an extra sale line treating them as a product. For this to work you must create an Item for Order Handling in your MYOB file's Item List. Assign a proper name to it (e.g Order Handling) and give it an Item Number (e.g. Hand). Make sure you enable the "I Sell This Item" option with the proper Income Account and assign a proper Tax Code When Sold under the Selling Details tab (e.g. GST).
The Settings in your Integration Software help document provides a further explanation on how to instruct the process to handle this item.
Gift Wrapping Item
Gift Wrapping costs will be exported as an extra sale line treating them as a product. For this to work you must create an Item for Gift Wrapping in your MYOB file's Item List. Assign a proper name to it (e.g Gift Wrapping) and give it an Item Number (e.g. Wrap). Make sure you enable the "I Sell This Item" option with the proper Income Account and assign a proper Tax Code When Sold under the Selling Details tab (e.g. GST).
The Settings in your Integration Software help document provides a further explanation on how to instruct the process to handle this item.
